• 10AM to 10PM Monday through Saturday.

• Available Sunday by request.

• We Have a 15 minute buffer both before and after each session.

• If your session surpasses the allocated time by more than 15 minutes, you will be harged in 30 minute intervals based on the hourly rate your session was originally booked for.

• Feel free to reschedule at your convenience by clicking the "reschedule" link in your booking confirmation email.

• Should you need to reschedule within 48 hours of your session, please reach out to us via call or email.

• A late reschedule fee of $25 will apply in such cases, while a late cancellation will result in NO REFUND.

• There is NO REFUND for either rescheduling or cancelling within 24 hours.

• Yes! We can connect your guest using zoom, skype, or just a regular phone call.

• If your remote guest has a webcam we can get their video on the podcast as well.

• In addition, we have a mobile 40 inch HD TV SCREEN that we can project the zoom caller onto, so the host can see them in real time while maintaining the correct eye line to camera.

• You’ll Receive your files within 72 hours via email, with Google Drive links for easy download.

• Included are Mp3, Mp4 (for video sessions), and Wav files.

• Download promptly, as Google links expire, and we store files for 2 weeks.

• For immediate access, bring an SD card or hard drive to your session.

• Note: RAW files are large; 4K footage from each camera can reach 100GB per hour, so please bring a large hard drive if you need them.

• We aim to be flexible with time constraints.

• While we try to extend your recording time for late starts, please note that if another podcast is scheduled right after yours, we may need to end on time to prepare the room.

• If you expect a significant delay, please inform the studio promptly; rescheduling might be the best option.

• Thank you for your understanding.

• You're welcome to reschedule any canceled session—see our rescheduling policy for details.

• Generally, cancellations are non-refundable, but rescheduling is always an option.

• Refund requests may be considered if made within 48 hours of your initial booking."

• We have 4 mics available per room.

• We can accommodate up to 4 total on-air guests on each set.

• 4K recording is available for your video session upon request.

• Please notify your engineer in advance and bring an SD card or hard drive for direct transfer, as 4K files are too large for Google Drive.

• Note: RAW files are sizable—about 100GB per hour—so plan storage accordingly.

• Thank you for your cooperation.

• If you have a logo or graphics you'd like displayed, you can email them in advance or bring an SD card or hard drive.

• Also, let us know beforehand if there are any specific notes or production elements you'd like incorporated.

• We handle the entire production process, so you can focus on your session without any extra concerns.

ChatGPT

• Our engineers live-switch cameras to edit audio and video in real time, so they can't re-edit files afterward.

• To edit later yourself, please bring a hard drive to take home the RAW camera files after your session.